Bill and Account Collectors
O*NET-SOC 43-3011.00 · interest code CES
Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
How this work is wired
O*NET rates every occupation 1-7 on six interest dimensions. This one leans Conventional — order and accuracy — records, systems, standards, detail held reliably — then Enterprising and Social.
Preparation typically needed
Job Zone 2 — some preparation — usually a high-school diploma and a few months of training.