Correspondence Clerks
O*NET-SOC 43-4021.00 · interest code CES
Compose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services. Duties may include gathering data to formulate reply and preparing correspondence.
How this work is wired
O*NET rates every occupation 1-7 on six interest dimensions. This one leans Conventional — order and accuracy — records, systems, standards, detail held reliably — then Enterprising and Social.
Preparation typically needed
Job Zone 2 — some preparation — usually a high-school diploma and a few months of training.