Computer User Support Specialists
O*NET-SOC 15-1232.00 · interest code CRI
Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
How this work is wired
O*NET rates every occupation 1-7 on six interest dimensions. This one leans Conventional — order and accuracy — records, systems, standards, detail held reliably — then Realistic and Investigative.
Preparation typically needed
Job Zone 3 — medium preparation — often vocational training, an associate degree or apprenticeship.