Public Safety Telecommunicators
O*NET-SOC 43-5031.00 · interest code CRS
Operate telephone, radio, or other communication systems to receive and communicate requests for emergency assistance at 9-1-1 public safety answering points and emergency operations centers. Take information from the public and other sources regarding crimes, threats, disturbances, acts of terrorism, fires, medical emergencies, and other public safety matters. May coordinate and provide information to law enforcement and emergency response personnel. May access sensitive databases and other information sources as needed. May provide additional instructions to callers based on knowledge of and certification in law enforcement, fire, or emergency medical procedures.
How this work is wired
O*NET rates every occupation 1-7 on six interest dimensions. This one leans Conventional — order and accuracy — records, systems, standards, detail held reliably — then Realistic and Social.
Preparation typically needed
Job Zone 2 — some preparation — usually a high-school diploma and a few months of training.